Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...

Help with BitLocker. Finding product keys for Windows and Office. Other support. Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.

保护玩家免受市场盗窃和诱骗. 开发人员为 Xbox 网络制作了令人惊叹的游戏和内容。. 为了保护客户和开发人员，我们提供了在 Microsoft Store 中进行购买的安全方法。. 为了维护此安全性，Xbox 会监视 Xbox 社区中的市场盗窃或诱骗情况。. 欺诈会影响所有人，并且大 ...

从 2023 年 7 月 14 日开始：现有主要和辅助成员将收到说明此更改的详细信息的电子邮件。; 从 2023 年 7 月 17 日开始：主要帐户持有者将无法再将新成员添加到其共享成员身份。; 2023 年 8 月 15 日：现有成员身份将结束，Xbox Game Pass Friends & Family 将不再可用。; 从 2023 年 8 月 15 日开始：我们将发送 Xbox ...

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

解决游戏或应用下载缓慢的问题. 解决 Xbox 主机意外关闭问题. 与 Xbox 成就和挑战有关的问题. 解决多人游戏连接错误问题. Xbox 云游戏保存常见问题解答. 对播放光盘的问题进行故障排除. 排查 Windows 设备上的游戏、性能和稳定性问题. 查找你的游戏和附加内容.

Once you remove your password from your account, you will need to sign in using a passwordless method like the Microsoft Authenticator app, Outlook for Android, Windows Hello, physical security keys, or SMS codes. Note: We will start to offer sign-in approval notifications in the Outlook for Android app from January 2024.

如果收到错误代码 0x00000001，请在 Windows 10/11 设备上重新安装游戏服务应用：. 选择任务栏上的“搜索”图标，键入“PowerShell”，右键单击“Windows PowerShell”，然后选择“以管理员身份运行”。. 在 Windows PowerShell 中，键入以下命令并按“Enter”：. get-appxpackage ...